Root cause analysis is not about solving isolated issues but really digging deeper to get at the source of symptoms that are unpleasant, painful or cause fragmentation or chaos. Deep-seated problems can be like trying to keep dandelions from re-growing. They keep coming back to “haunt” you unless you dig out the taproot. This handout provides two techniques to guide groups through this analysis, along with descriptions of how to use, when to use and with whom to use it.