There's No Such Thing as a Neutral Facilitator - But You Should Still Try

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Neutrality is sometimes called the MOST important skill and quality that a facilitator can have

Not displaying neutrality can damage a group’s ability to function well together in the future and is worse than any other mistake you can make.
Neutrality is sometimes called the MOST important skill and quality that a facilitator can have
Imagine a group with very little resources has just dedicated a significant portion of their budget to engage you. They have high hopes for your role in helping them think through an important problem solving process. Now imagine that you have 1) ideas on how this problem might be solved and you express them or 2) a bias toward some participant’s and their ideas because they resonate with you or 3) talked so much that participants do not have time to really hear each others’ points of views. If you demonstrate any of these three qualities, even a small amount, they will feel betrayed by you.

The Tools

  • What is neutrality or impartiality?

  • Why is it crucially important?

  • How do you practice it?

  • What do you do when you are not content neutral?

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