Once trust is lost, it is dreadfully hard to regain it.
When overall trust is low in a team or in an organization, it can have debilitating effects on productivity and employee job satisfaction. The result is sick employees and a stagnant culture that can go on for years.
Often, we are called upon as facilitators to assist leaders and organizations to rebuild this trust. This handout includes: A personal reflection exercise; Steps to reduce mistrust and build trust; Three main types of trust; and the four core characteristics of transformative trust
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